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Client Dallas/Fort Worth International Airport

Project Service Recovery

The Project

When Dallas/Fort Worth International Airport experienced a massive traffic surface failure, Torus Solutions surveyed the site and provided a clear framework to correct the issue without traffic interruption.

The Strategy

  • Align the team (a diverse group of partners and DFW in-house engineers) from the beginning and spearheading early investigation and reporting
  • Enact an innovative, leading edge approach to solving DFW’s surface failure issues
  • Preserve project management flexibility, working through early material bugs and providing on-the-fly solutions to ensure project performance

The Results

  • The project completed timely with material bugs resolved, and more importantly, with no major interruption to pedestrian or vehicular traffic
  • Torus’ unique solution was subsequently bid on the four remaining major terminals
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